FAQs

Where can I book Kidsoosa?
– You can book on our website or using the link provided- https://kidsoosa.childcare-online-booking.co.uk/.

Can I cancel my booking?
– Twenty-four hours before You can book your session, you will be given credit to use at a later date.

When can I book a breakfast club?
– You can book a breakfast club 24 hours before each session.

When can I book an After School Club?
– You can book an after school club up until the beginning of each session. However, you will be charged a late fee for on the day bookings.

When is the best time to book a session?
– Our sessions have limited spaces and fill up quickly, so booking earlier will ensure your child gets a space.

Do I need to tell Kidsoosa if my child is not coming?
– Yes, you need to email or call to let us know.

Does New End Primary school run Kidsoosa?
– No, Kidsoosa is an out of school club run externally.

What happens if I am running late?
– You need to call 15 minutes before the end of the session to inform staff that you will be late. You may be charged an additional late fee.

Do you accept Nursery children?
– No, we do not accept children in Nursery due to staff ratios.